Patients

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Patients

Our highly qualified staff provide the best possible patient care.



Expedite your wait time! Print and complete patient forms before your visit.

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General Information

Our office personnel will answer the telephone from 8:30 a.m. until 5 p.m., Monday through Friday. The answering service will answer at all other times and will direct your call to our physician on duty in case of an emergency. We do not refill prescriptions after office hours and on weekends.

We require a copy of your insurance card and a photo ID at check-in. In additional, please bring a current medications list with you. Copays are collected at check-in. We accept all major credit cards and debit cards.

Our physicians have hospital privileges at Mobile Infirmary and Providence Hospital.


Appointments

We see patients on an appointment basis and try to keep wait times to a minimum. At times situations arise that could delay an appointment. We will try to keep you fully informed of delays and will reschedule if necessary. Please let us know if you are unable to keep your appointment so we can modify our schedule and be of better service to our other patients.


Concerns

We sincerely hope that you will have no occasion to register a complaint. However, your criticism and suggestions are encouraged, and this is best relayed to the Office Manager at 251.433.1895. By listening to your thoughts, ideas and suggestions, we can continually make the necessary changes to provide you with the best possible care.


Insurance

We participate in most of the plans that are available to members of the community. As a courtesy to our patients, our insurance clerks will check on any plan about which there is a question.

We will gladly file your insurance claims for you, but please remember the responsibility for payment of fees is the direct obligation of the patient. Please feel free to contact our insurance department with any questions regarding your account.


Privacy Pratices

Our Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. An acknowledgment form has been provided at the end of the notice. Please review it carefully.

Notice of Privacy Practices Form (PDF)